What we can do:
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Source the cheapest flights for you - in some cases free - for travel in the next day or two or up to a year in advance.
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Arrange complete travel with competitive accommodation, hire cars etc
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Provide full information on visas, innoculations etc. when you need to travel.
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Arrange low cost translations, in some cases free of charge.
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Provide you with a list of English speaking lawyers and other key contacts
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Manage the media for you and issue statements on your behalf.
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Make every effort to recover property left behind after a crime.
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Assist you with repatriation of victims medically unable to fly.
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Advise and assist you with options for burial or cremation after a death
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Put you in touch with a wide range of specialist charities working specifically for victims like you.
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Provide fundraising campaigns and access to grants if available.
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Liaise with police and government at home and overseas on your behalf.
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Do everything possible to ensure religious beliefs and ceremonies are upheld after death.
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Provide limited legal advice - though we advocate appointing a lawyer in country after any crime.
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Put you in touch with people who have been through the ordeal you are facing to share feelings and emotions.
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Provide remote viewing facilities for overseas trials here in the UK where allowed by the court.
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Try our best to solve the problem nobody else can.
What we can't do:
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Pay for your travel - we have a small discretionary relief fund which we use for dire emergency cases when fund allow.
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Interfere with, pressurise or campaign against a country's police or legal system - but we can make sure everything that can be done is done.
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Pay for repatriation - but we can arrange the best services for you.
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Get someone off a charge or out of prison - but we can make sure they are being looked after as best as they can be.
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Guarantee the services of or endorse any of the lawyers or other professionals we provide details of - though we do our best to provide trusted service information.
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Pay for translations or interpreters - but we do have an extensive group of volunteer translators who do work for us free. Court-admissable documents do cost money but we can arrange best prices.
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Lobby government or other authorities to change the law or processes.
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Pay for funerals or cremations - but we can help you fundraise to meet the costs.
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Cover costs of emergency travel documents or emergency passport / visa applications - but we will help you through the process as quickly as possible.
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Guarantee the provision of a service we have arranged where the non provision is out of our hands - though we do make every effort to avoid this and ensure full contingency plans are in place.
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Guarantee your safety if you travel to a known dangerous location against ours and government advice.